Question 1

What is auto transport and how does it work?

Accepted Answer

Auto transport is a service that moves your vehicle from one location to another using a professional carrier. After you request a quote and confirm your booking, a licensed and insured carrier is assigned. Your vehicle is inspected at pickup, loaded onto an open or enclosed trailer, and inspected again upon delivery.

Question 2

How do I get a quote and book my shipment?

Accepted Answer

You can request a quote online by entering the pickup and delivery locations, vehicle details, and transport type. Quotes are typically provided within 1 to 2 hours. After you approve the quote, we schedule your shipment and assign a carrier. You can also call us to book.

Question 3

What factors affect the cost of car shipping?

Accepted Answer

Pricing depends on distance, vehicle size and weight, open versus enclosed transport, pickup and delivery locations, seasonality, and how quickly you need pickup. Enclosed transport and expedited pickup typically cost more.

Question 4

How far in advance should I schedule my shipment?

Accepted Answer

For the best availability and pricing, it is recommended to book 3 to 10 days in advance. Expedited pickup may be available if you need faster service.

Question 5

Can I choose specific pickup and delivery dates?

Accepted Answer

We work with your schedule whenever possible. Pickup and delivery are typically provided as time windows due to traffic, weather, and routing. In some cases, more specific timing may be available.

Question 6

Do I need to be present at pickup and delivery?

Accepted Answer

You or a designated adult representative must be present to sign the vehicle inspection report and hand over the keys at both pickup and delivery.

Question 7

How should I prepare my vehicle for transport?

Accepted Answer

Remove personal items, leave about one-quarter tank of fuel, check tire pressure, disable alarms, and document the vehicle's existing condition. These steps help ensure a smooth pickup inspection.

Question 8

Can you ship non-running vehicles?

Accepted Answer

Yes. Non-operational vehicles can be transported, but additional equipment may be required for loading and unloading, so an extra fee may apply.

Question 9

What types of vehicles can you transport?

Accepted Answer

We transport cars, SUVs, trucks, vans, motorcycles, luxury vehicles, classic vehicles, and many electric vehicles. Oversized or specialty vehicles can often be arranged as well.

Question 10

What is the difference between open and enclosed transport?

Accepted Answer

Open transport is the most common and cost-effective option. Enclosed transport provides added protection from weather and road debris and is recommended for luxury, exotic, or classic vehicles.

Question 11

Is my vehicle insured during transport?

Accepted Answer

Yes. Carriers are required to maintain cargo insurance that covers your vehicle during transit. Coverage limits vary by carrier, so confirm the details when booking.

Question 12

How long does vehicle transport take?

Accepted Answer

Transit time depends on distance. Short routes often take 1 to 3 days, mid-range routes 3 to 5 days, and cross-country routes 5 to 10 days. Weather, traffic, and route conditions can affect delivery times.

Question 13

Can you ship vehicles to Alaska and Hawaii?

Accepted Answer

Yes. We can arrange shipments to Alaska and Hawaii. These shipments may involve port logistics and typically take longer than mainland routes.

Question 14

What happens if there is a delay?

Accepted Answer

Delays can happen due to weather, traffic, or mechanical issues. If a delay occurs, we keep you updated and work to complete delivery as quickly as possible.

Question 15

When do I pay for my shipment?

Accepted Answer

Full payment is required before your vehicle is picked up by the carrier. Once your shipment details are confirmed and scheduled, you will receive a payment option in our client portal. After payment is completed, your vehicle will be dispatched for pickup. This helps ensure a smooth and secure transport process without delays. We accept major payment methods, and our team can guide you through the process.

Frequently Asked Questions

Everything you need to know about transporting your vehicle safely and efficiently